This directory is designed to help Journey Success Managers (JSMs) and other internal team members explore core features available in Coach OS and Momenta that support leadership and coaching solutions. Click any topic below to view setup instructions, use cases, and key considerations.
Coach OS and Momenta Integration
Learn how Momenta serves as both the journey builder and user management system, while syncing with Coach OS for scheduling, coaching sessions, and feedback tools. Understand how to align IDs, user roles, and pathway structure to ensure data and experience consistency.
MBIR v2
Learn how to configure and use the second version of the MBIR (Mindset-Behavior-Impact Reflection) tool. This allows participants to define coaching objectives and connect behavior shifts to broader learning goals.
BTS OnDemand
Set up a dynamic storefront that allows learners to self-select and optionally pay for journeys. Supports PO numbers, Stripe payments, product recommendations, and integration with both Momenta and Coach OS.
Bench Feedback
Enable participants to collect feedback at different points during their journey to measure behavioral shifts over time. Bench integrates with MBIR goals and supports line manager or coach approvals.
Shadow Feedback
Shadow Feedback is a tool that allows real-time feedback for participants observed by peers or facilitators during specific moments in a coaching or workshop experience.
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