Bench

• Use Bench at the start (post-alignment session) and end of a coaching journey to capture change
• Best for 1:1 coaching—not recommended for PODs or Workshops
• For longer journeys, consider a mid-point round (only if there's a 5+ month span)
• Connect Bench to behavior goals captured in MBIR V1/V2 to strengthen insights

Step 1: Create a Bench Content Object

1. Go to your journey folder
2. Click (+) → select New Bench Feedback
3. Fill out:
   • Name: Bench Feedback Tool
   • Description: Explain the purpose of Bench
   • Language: en-US
   • Number of Rounds: Recommended = 2
   • Min. Behaviors: 1 or 2 is ideal
   • Fixed Behaviors: Only toggle ON if predetermined
   • Approval: Choose Coach or Line Manager
   • Min. Responses for Results: At least 3
   • Email Templates: Customize both LM/Coach and Rater email copy
   • Button Label: e.g., Launch Bench Feedback
4. Click Create

1. Open the journey where Bench should be added
2. Click “Add Activity” in the relevant stage/module
3. Select Activity Type → Content Object
4. Give the activity a title (e.g., “Collect Bench Feedback”)
5. Add duration (e.g., 10–15 minutes)
6. Click Save
7. Click the activity and choose Link Activity
8. Select the Bench content object → Choose Round 1
9. Repeat if multiple rounds are used
10. Click Save and Publish

If a participant or cohort is not seeing the Bench activity work as expected, check the following:

1. Verify system link:
   • Journey IDs match in Momenta and CoachOS
   • Email addresses are consistent
2. Check activity configuration: Number of rounds, approval logic, etc.
3. If needed, reset the user from the participant profile screen

Reset Options:

• Reset Bench Data: Clears all Bench responses and approvals
• Reset Journey Data: Wipes the user’s full journey progress

1. Go to Participants
2. Search and open the user profile
3. Select the journey in question
4. Choose:
   • Reset Bench Data – Clears only Bench activity
   • Reset Journey Data – Full reset

This allows you to cleanly restart Bench Feedback in case of testing errors or setup changes.

Visual Aids

Add Bench to your Momenta Journey

Bench Content Object

Linking Bench and Round Choice

Reset User's Bench Data