Overview

Momenta supports 16 languages and allows Admins and Authors to localize content at three levels: Client, Journey, and Activity (Content Object). This guide explains how to enable translations and apply them using downloadable Excel language key files.

Client-Level Language Setup

Go to Client Collection and open the desired client folder.
Click on Settings (top right), then go to the Languages tab.
Enable supported languages via checkboxes. These will impact login pages and system-level content.
To update client-wide translations, use Download Text Keys and Upload Text Key Changes. For edits, contact momentasupport@bts.com.
Note: Not all text is editable at client level — most localized content will be managed at the journey or activity level.

Journey-Level Translations

From the Admin view of your journey, go to Journey Configuration > Languages.
Download the Excel language keys to translate all modules, activities, and navigation labels.
Edit in Excel and upload your changes. Avoid pasting with formatting from Word/Google Docs to prevent display issues.
You can also edit module, stage, and activity names directly by switching language view from the language icon in Journey Flow.
Use Completion States to update module summary text in different languages.

Content Object Translations

Open the activity and click the language icon on the top left.
Download the translation Excel file. The en-US column should be copied into target language columns to maintain structure.
Upload the updated Excel file, then Save and Publish.
Only text, videos, and subtitle files can be translated. Images must be swapped manually per language.
Block-level structure changes (like adding/removing content blocks) must be done in en-US only.

Testing Translations

To test your translations, switch to demo mode in your journey.
Click your avatar and change your preferred language from the dropdown.
Ensure the correct activity is linked to your journey if content appears untranslated.

Visual Aids

Client Settings > Languages tab:

Journey Configuration > Languages:

Content object language file:

Testing in Demo Mode: