Scheduled Notifications

• Redesigned notification tables with column customization, filters, and search
• Drafts, Enabled, and Disabled notifications clearly labeled with tooltips
• Improved tracking at Journey, Cohort, Team, and Participant levels
• New Notification Report View with delivery and engagement metrics
• Bulk export options for audit, reporting, and QA use

• Draft: Saved but not active — safe to edit
• Published & Enabled: Live and actively monitoring conditions
• Published & Disabled: Temporarily paused — won’t send

Tooltips: Hover over each status to see clear explanations.

• Journey View: View, create, and clone journey-level notifications
• Cohort View: View and tailor messages for specific cohorts
• Team View: Target messages to smaller groups within a cohort
• Participant View: Audit history of messages received per user
• Report View: Monitor delivery success, bounce rates, and more

1. Click New Notification
2. Select:
   • Audience (Journey, Cohort, Team)
   • Channel (Email / In-App)
   • Primary Condition (Static or Dynamic)
   • Optional Secondary Conditions
3. Add title, language, and message content
4. Save as Draft to continue editing, or Save & Enable to publish

You can edit drafts, disable/enable published notifications, or delete them when needed.

• Sortable columns: Title, Channel, Type, Status, Last Modified, etc.
• Pagination and rows-per-page settings for large datasets
• Click column headers to sort ascending/descending
• Export table data to Excel or CSV
• Use the Preview option to review notification content

Global Search: Searches by content (title, condition text, audience name)

Structured Filters: Use the side filter panel to apply:

• Audience (Journey / Cohort / Team)
• Channel (Email / In-App)
• Status (Draft / Enabled / Disabled)
• Primary/Secondary Condition Type
• Language
• Save / Publish Date Range

Customize visible columns via the layout icon (¤). Use “Clear All” to reset filters quickly.

• Click the Audience name in the table to jump between Journey, Cohort, and Team views
• Click a Notification Title to open the detail modal for editing
• Click the 3-dot menu > View Report for delivery metrics

Each published notification has a Report View showing:

• Send Rate, Delivery Rate, Bounce Rate
• Open/Click rates (if tracked)
• Delivery by Audience (Journey, Cohort, Team)
• Participant-level logs

Export Logs: Download Excel files with timestamps, delivery status, and email addresses for audits or stakeholder reviews.

• Journey-Level Notification Table View

• Notification Settings

• Status Logic Explanation

• Notification Statuses

• Notification Report View

• Creating a New Notification
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• Participant Notification Report View